Destination Guides

Lost Passport in the UK: What to Do

A UK guide for overseas visitors: distinguish lost property from theft, contact the appropriate police force and arrange a consular document accepted by your airline.

5 min read

Last checked: October 2026

London's Tower Bridge spanning the River Thames

Loss and theft do not always produce the same record

Use 101 for non-emergency police advice or consult the local force's official website for its reporting options. The appropriate force depends on where the incident took place, and transport-related incidents may be referred to British Transport Police. Tell the service that a foreign passport is involved and ask which reporting channel applies.

A stolen passport can be recorded as a crime and may generate a crime reference number. A passport simply lost is not automatically a crime; some forces direct ordinary lost property to the venue or operator instead. Ask what incident acknowledgement is available and tell your embassy if the police do not issue a loss reference. No guide can promise the same report across every UK force.

Use 999 for immediate danger

999 is the UK emergency number when urgent assistance is required. Routine questions about a missing passport belong with 101 or the force's ordinary reporting service.

Ask your national embassy for a travel document

For a passport issued outside the UK, seek an emergency travel document from your own country's embassy or consulate. Its official UK website should explain the responsible office, application route and identity evidence. HM Passport Office deals with British passports and cannot replace a foreign visitor's national document.

State whether you plan to return home, continue elsewhere or remain in the UK. Mention any other lost identification and give the consular staff the police response, even if it consists of advice rather than a formal reference. Ask whether the office you contact can issue documents or must refer the application to another post before making an appointment journey.

Prepare evidence without treating a copy as a passport

  • Collect available nationality evidence and a copy of the old passport's details page.
  • Retain any UK police acknowledgement or the outcome of your reporting enquiry.
  • Provide the consulate with the countries and connections in your planned departure.
  • Follow that government's application photograph and identity-verification instructions.

A document copy can assist verification but is not, by itself, an accepted substitute for international travel. If UK immigration permission is relevant to your stay or future return, check GOV.UK guidance on keeping it associated with the correct passport details. The replacement application alone does not alter the conditions of your stay.

Airline checks still apply when leaving the UK

UK departures generally do not involve a routine immigration exit passport-control booth. Instead, carriers collect passenger and travel-document information for exit checks, while security and other official checks can also occur. An airline must still see a valid document that is acceptable for the journey; a police crime reference cannot replace it.

The UK is outside Schengen, so travelling onwards to France, Spain or Italy is not an internal Schengen journey. Ask the issuing consulate about the emergency document's permitted route, and confirm the destination and any transit requirements through official government pages and the carrier. Include a planned ferry or international rail leg rather than discussing only flights.

Check live requirements before changing your booking

Refer to your police force's government information for reporting, GOV.UK for UK immigration questions and your own embassy's website for document arrangements. That embassy is the source for current fees and appointment or collection details. Obtain confirmation of what will be issued and where it can be used before committing to a new departure, rather than assuming a missing-passport case has a standard turnaround.

This is general information, not legal advice. Rules change, and every situation is different. Always check the official airline or government information for your route before acting.

Official sources