Refund and Cancellation Policy
We do not sell tickets or subscriptions, so this page explains what to do about refunds from an airline or agency.
Last checked: September 2026
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We do not sell tickets or manage, change or cancel bookings. Prices are confirmed and bookings and payments take place on the airline or travel agency website under that provider’s terms, including its refund and cancellation rules. We may receive a commission at no extra cost to you.
We do not take payments
Air Services Support LLC publishes free information. There is no subscription, no paid membership and no fee for reading any guide, so there is nothing for us to refund or cancel.
Refunds for flights and travel services
A refund for a ticket, seat, bag or hotel comes from the company you paid. That is the airline, the online travel agency or the accommodation provider. We cannot process, approve or chase those refunds on your behalf.
- Booked directly with the airline: claim through the airline's own refund form
- Booked through an agency: the agency holds your money and must handle the refund
- Paid by card and getting nowhere: ask your bank about a chargeback
If we ever charge for something
If we introduce a paid product in future, the terms and a clear refund window will be published here before it goes on sale.
Contact
Questions about this page? Email support@airservicessupport.com or call +1 217-378-2930.
This is general information, not legal advice. Rules change, and every situation is different. Always check the official airline or government information for your route before acting.