Terms of Use
The rules for using this website and the limits of what we provide.
Last checked: September 2026
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Flight search is provided by an independent travel search partner, Travelpayouts. Search details and technical data are processed by the partner under its own privacy policy, and the partner may set its own cookies, including for analytics and affiliate attribution.
We do not sell tickets or manage, change or cancel bookings. Prices are confirmed and bookings and payments take place on the airline or travel agency website under that provider’s terms, including its refund and cancellation rules. We may receive a commission at no extra cost to you.
Information only
This website provides general information about air travel disruption. It is not legal advice, not a booking service, and not a substitute for speaking to your airline, your insurer, a qualified lawyer or your embassy.
Accuracy
We check rules against official sources and date each guide. Regulations, compensation amounts and airline policies change without notice, so always confirm the current position with the official source before you act.
Your responsibilities
By using the site you agree to the following.
- You will not copy our guides and republish them as your own
- You will not attempt to disrupt, scrape at scale, or misuse the website
- You accept that decisions about your trip remain yours
Liability
To the extent permitted by law, we are not liable for losses arising from a decision you take after reading this website. Where liability cannot be excluded, it is limited to the minimum permitted by law.
External links
We link to regulators, government consular pages and airline policies. We do not control those sites and we are not responsible for their content.
Contact
Questions about this page? Email support@airservicessupport.com or call +1 217-378-2930.
This is general information, not legal advice. Rules change, and every situation is different. Always check the official airline or government information for your route before acting.